Big Island Plumbing Services is expanding residential plumbing capacity across Hilo and the Big Island, with new contracts for repair, installation and island systems.
Hilo, HI (PRUnderground) September 16th, 2026
Big Island Plumbing Services, a residential plumber in Hilo, is expanding its service capacity across Hilo and the wider Big Island, opening new contracts covering routine repair, fixture and water heater installation, and the specialty water systems common to homes throughout East Hawaiʻi.
The expansion widens availability in communities that have historically had limited access to plumbers experienced with island-specific systems, including Keaʻau, Kurtistown, Mountain View, Pāhoa, Hawaiian Paradise Park and the Hāmākua coast.
Much of the company’s workload is standard residential plumbing: a failing water heater, a slab leak, a bathroom that needs repiping. What differs on the Big Island is what that work connects to. A fixture repair may tie back to a catchment tank and a UV disinfection stage rather than a county main, and a contractor unfamiliar with that side of the system can restore the fixture and still leave the household without water.
The expanded capacity covers the complete residential range: leak detection, drain cleaning and hydro jetting, pipe repair and full repiping, sewer line camera inspection, main water line repair, and installation of toilets, faucets, fixtures, showers and bathtubs. Tank and tankless water heater installation rounds out the water heating side, alongside garbage disposal installation and whole-home plumbing inspections for buyers and homeowners planning renovations.
Handling the full range under one contractor lets the company address problems as system issues rather than isolated symptoms. A slow drain, a pressure drop and a short-cycling pump often trace back to the same underlying cause, and diagnosing that requires visibility across the whole system.
A large share of households in the Puna and Hāmākua districts draw water from catchment tanks rather than a municipal line. Those systems depend on a pump, a pressure tank, a filtration stage and, in most cases, ultraviolet disinfection — a chain of equipment that a general plumbing background does not necessarily cover.
The company handles catchment tank pump installation, pressure tank sizing and placement, pressure switch configuration, whole-home water filtration system installation, and UV water treatment sized to household demand. For homes on private wells, the same team handles pump selection, installation and pressure system integration.
Solar water heating is a second area where local experience matters. Roof-mounted systems are widespread in Hawaii and rare in most mainland markets, leaving many homeowners with an aging array and no obvious service option. The company performs both new solar water heater installation and service on existing systems, including component repair, backup integration and performance optimization.
Local conditions shape material choices as much as equipment ones. Hilo’s humidity and salt air accelerate corrosion. Volcanic soil shifts and settles, putting stress on buried supply lines. Hard water is common across all three sources — municipal, catchment and well — depositing minerals that restrict flow and shorten equipment life.
Any plumber in Hilo working on these homes has to account for that. The company selects corrosion-resistant components and uses flexible PEX where ground movement is a factor, rather than defaulting to specifications written for a temperate mainland climate.
Urgent work is handled outside business hours. The company maintains 24/7 availability for emergency plumbing, including burst pipes, major leaks, water heater failures and severe blockages, on the reasoning that a failed catchment pump or a line break cannot reasonably wait until Monday morning.
Every job follows the same sequence: a free consultation and assessment, a written estimate covering scope, materials, timeline and cost, scheduled work coordinated to limit disruption, a quality inspection with full testing, and a closing walkthrough covering maintenance requirements and warranty terms.
The company was established in 2020 and works exclusively on the Big Island. Its service area covers Hilo, Waiākea, Pepeʻekeo, Papaʻikou, Wainaku, Keaʻau, Kurtistown, Mountain View, Pāhoa, Leilani Estates, Hawaiian Paradise Park, Hakalau, Laupāhoehoe, Waimea, Honokaʻa and Kailua-Kona.
The company is locally based rather than a national chain rotating technicians through the islands, a distinction it credits for how work gets planned and executed, since the same team remains available to stand behind completed jobs in later years.
Homeowners looking for a plumber in Hilo can reach the company by phone or text at 808-300-0046, or through the contact form on the company website. Consultations and estimates are provided at no charge.
About Big Island Plumbing Services
Big Island Plumbing Services is a residential plumber in Hilo serving the surrounding Big Island communities. The company specializes in rainwater catchment system plumbing, solar water heater installation and service, water filtration and UV treatment, water heater installation, leak detection, drain cleaning and emergency plumbing. The company works exclusively on the Big Island and selects materials and methods suited to the region’s humidity, salt air, volcanic soil and hard water conditions.
